Return & Refund Policy

If your order arrives broken or incorrect, email us an unboxing photo or video within 48 hours of delivery and we will send a free replacement.

Because candles are handcrafted and personal-care items, we do not accept returns of used or lit products.

Unused, sealed items may be returned within [TO CONFIRM] days of delivery. Return shipping is paid by the customer.

Approved refunds are processed to the original payment method within [TO CONFIRM] working days.

Phone: +91 8007320590 · Email: info@thescentedpalette.in · Sector D, Defence Colony, Ambala Cantt, Ambala 133001, Haryana – India